We can be contacted via email at email@example.com.
Below are some notes to assist us in resolving your issue as quickly as possible:
- For general questions:
- Please be as specific as possible.
- If we're troubleshooting a particular event, please include the event name, event date(s), and a screenshot or screen recording of the behavior when possible.
- For updates to Document Templates or Reports/Dashboards:
- Include the names of all items which should be updated.
- Please be as specific as possible about the changes to be made. For templates, if there are extensive changes please send a document with changes marked.
- For reports and dashboard issues:
- Be as specific as possible when describing the issue.
- Include the date range or other parameters to use when testing the Report/Dashboard.
- Include screenshots of errors when possible.
We look forward to speaking with you!