The app is hosted with Amazon Web Services.
How Do We Do Backups?
Disaster recovery has two main components:
- Protecting against data loss
- Avoiding downtime
To avoid data loss, databases are backed up to Amazon's S3 service, which is a highly redundant storage system. We do:
- a full backup of the database once a week.
- a differential once per day.
- logs every hour.
Even in the absolute worst case — one of Amazon's data centers being destroyed, for instance — less than one hour of data entry will be affected.
We also back up file uploads (pictures, documents) hourly to S3.
We also have a number of procedures to avoid downtime in a disaster situation. For example, we take snapshots of our servers periodically so that we can relaunch them as quickly as possible.