Knowledge Base Updates: November 2024 New Articles Special Characters (&, %, #, and $) in File Names Configure the EventDraw Connector Use the EventDraw Connector Updates Create Open API Credentials: Added a note for credentials used for the EventDraw connector. last updated December 02, 2024 19:49 Related articles Knowledge Base Updates: October 2024 Upcoming Webinar: Email in Elite Use the EventDraw Connector Configure the EventDraw Connector Enhanced Ticket Escalations