To mark an event as lost:
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Do one of the following:
- Open the event's summary slider.
- Go to the event's details page.
- Click the more_vert more options icon in the upper-right corner.
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Click Mark event as lost.
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In the slider, select a reason the event was lost. For more information about reasons for loss, Adding and Editing Reasons for Lost Business.
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Click Save.
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Confirm you want to mark the event as lost.
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The reason for loss can be viewed on the event's details page. See the General Information card on the Overview tab.