Permissions needed: Highest Booking Capability that includes the event's status
To mark an event as lost:
Do one of the following:
- Open the event's summary slider.
- Go to the event's details page.
- Click the more_vert more options icon in the upper-right corner.
- Click Mark event as lost.
- In the slider, select a reason the event was lost. For more information about reasons for loss, Adding and Editing Reasons for Lost Business.
- Click Save.
- Confirm you want to mark the event as lost.
- The reason for loss can be viewed on the event's details page. See the General Information card on the Overview tab.