Currently in Momentus Elite, when you mark an event as lost, you are required to include a Reason Lost as to why your venue didn't win the business. Some of these reasons might be:
- Size of Venue
- Client's Preferred Dates Unavailable
- Price of Venue
- Tour Was Re-Routed
- Client Refused to Share, etc.
We generally recommend that venues only use the status of Canceled if there was an error and duplicates were created on the calendar, events were created for training purposes, or other situations where an event should not have been added to the calendar. Marking all "real" events as lost in the application (rather than canceling) will allow you to report on all lost business and see trends that you can address.