For more information about who can see activity logs, please see the Who can view the activity log? section in Global Activity Log.
In this article:
- Tracked Event Changes
- Tracked Series Changes
- Tracked Account Changes
- Tracked Contact Changes
- Tracked Job Changes
Tracked Event Changes
| Action | Log Message |
| Event Booked | Two logs will appear: Event Booked and Booked space added ([room], [date] ([time])) (for each booked space) |
| Inquiry created | Inquiry created |
| Potential Double Booking Added Only double bookings are logged; "jumping the queue" is not. See Conflict Checking for more information. |
Booked space ([room], [date] ([time])) has a potential conflict |
| Event booked Definite | Event booked Definite |
| Booking Date Changed | Event changed from [original date] to [new date] |
| Booked Space Date or Time Changed | Booked space changed from [original date and time] to [new date and time] [room name] |
| Booked Space Room Changed | Booked space room changed from [original room] to [new room] ([booked space date and time]) |
| Booked Space Removed | Booked space removed ([room name], [booked space date and time]) |
| Booked Space Added | Booked space added ([room name], [booked space date and time]) |
| Booked Space Status Changed | Booked space changed from [original status] to [current status] ([room name], [date/time]) |
| Event canceled | Event canceled |
| Event marked as lost | Event lost |
| Event restored (uncanceled or un-marked as lost) | Event restored |
| Contract status change | Event contract status changed from [old contract status] to [new contract status] |
| Event document added | Document ([document or link name]) added to event |
| Event document removed | Document ([document or link name]) removed from event |
| Event finalized | Event finalized |
| Event un-finalized | Event un-finalized |
| Function created | Function created |
| Function name change | Function renamed from [old name] to [new name] ([date] ([time]), [room], ID:[unique ID]) |
| Function room change | Function room changed from [old room] to [new room] ([date] ([time]), ID:[unique ID]) |
| Function Date or Time Changed | Function changed from [old date] ([old time]) to [new date] ([new time]) ([function name], [room], ID:[unique ID]) |
| Function status change | Function change from [old status] to [new status] ([function name], [date] ([time]), [room], ID:[unique ID]) |
| Function document added | Document ([document or link name]) added to function (ID: [function ID]) |
| Function document removed | Document ([document or link name]) removed from function (ID: [function ID]) |
| Function removed | Function removed ([function name], [date] ([time]), [room], ID:[unique ID]) |
| Discount added | [Discount Type] discount added ([description], [amount], [percentage]) |
| Discount changed | [Discount Type] discount changed ([updated description], [updated amount], [updated rate]) |
| Discount removed | [Discount Type] discount removed ([description], [amount], [percentage]) |
| Adjustment added | Adjustment added for [item] ([reason], [amount]) |
| Adjustment changed | Adjustment changed for [item] ([reason], [amount]) |
| Adjustment removed | Adjustment removed for [item] ([reason], [amount]) |
Tracked Series Changes
Series logs are only visible on the Global Activity Log page.
| Action | Log Message |
| Series document added | Document ([document or link name]) added to series |
| Series document removed | Document ([document or link name]) removed from series |
Tracked Account Changes
| Action | Log Message |
| Invoice Sent | Invoice sent ([invoice number], Total: [total], Balance Due: [balance due]) |
| Invoice Voided | Invoice voided (invoice number, Total: [invoice total], Balance Due: [balance due]) |
| Payment Added | Payment added ([unique ID], [amount], [payment date], Ref:[user reference]) |
| Payment Changed | Payment changed ([unique ID], [edited amount], [edited payment date], Ref: [edited user reference]) |
| Payment Voided | Payment voided ([unique ID], [amount], [payment date], Ref: [user reference]) |
| Credit Added | Credit added ([unique ID], [amount], [credit date]) |
| Credit Changed | Credit changed ([unique ID], [edited amount], [credit date]) |
| Credit Voided | Credit voided ([unique ID], [amount], [credit date]) |
| Refund Added | Refund added ([unique ID], [amount], [refund date], Ref: [user reference]) |
| Refund Changed | Refund changed ([unique ID], [edited amount], [refund date], Ref: [user reference]) |
| Refund Voided | Refund voided ([unique ID], [amount], [refund date], Ref: [user reference]) |
| Account document added | Document ([document or link name]) added to account |
| Account document removed | Document ([document or link name]) removed from account |
Tracked Contact Changes
| Action | Log Message |
| Contact Tag Added | Contact Tag ([Tag Name]) was added to contact |
| Contact Tag Removed | Contact Tag ([Tag Name]) was removed from contact |
Tracked Job Changes
Job logs are visible on the Ops Hub Event Dashboard.
| Action | Log Message |
| Job Assignee Changed | Job assignee changed from [previous user] to [new user]. Previous user will be blank when the job is assigned for the first time. |
| Job Claimed | Job claimed by [user name] |
| Job Created |
On Activity Log page: Job created ([job name], [job number], ID: [job unique ID]) On Event Dashboard: Job created ([job number] | Due Date: [due date] | Due Time: [due time] | Status: [status] | Org Team: [organizational team] | Event: [event name]) |
| Job Deleted | Job deleted ([job name], [job number], ID: [job unique ID]) |
| Job Dropped | Job dropped by [user name] |
| Job Due Date Changed | Job due time changed from [previous time] to [new time] |
| Job Due Time Changed | Job due date changed from [previous date] to [new date] |
| Job Event Changed | Job event changed from [previous event] to [new event] |
| Job Name Changed | Job name changed from [previous name] to [new name] |
| Job Organizational Team | Job organizational team changed from [previous team] to [new team] |
| Job Status | Job status changed from [old status] to [new status] |