Additional update information:
- Insights Release Notes
- There were no changes to the API in this release.
Scroll to the bottom to see a demo of these features in the preview webinar!
New
Multi-Rate Inventory Items
Inventory items now support multiple rate types, allowing the same item, resource, or staff to be offered at different rates. This is used for various scenarios, including overtime/double-time rates, volume discount bundles, weekday and weekend pricing, or per day and per hour options.
Some notes:
- Each item rate will require a rate type. You are able to have labor rate types (regular/standard, overtime, crew, supervisor), food and beverage rate types (single, pack), and event service rate types (chairs single/rolling rack, gobo metal/glass, parking garage/valet). Rate types are created in Inventory & Prices > Setup.
- Each item rate will also have a rate quantity. The rate quantity is how many of the item is included in the rate. If you sell items singly, the rate quantity will be one. If more than one item is in the rate, the rate quantity should be that number (thus a rolling rack of 50 chairs would have a rate quantity of 50 but when you add the item to the event the item quantity is 1).
- Existing items will be patched with a rate. Information in fields that is currently on the item will be moved to the rate fields. A rate type of Standard and a rate quantity of 1 will be applied.
- Stock alerts for a specific item will account for item allocations across different rates.
- Time Bound and Unbillable are associated with the item rate rather than the item itself. This allows users to sell the same item at time bound or non-timebound rates, or to offer the same item at no charge.
- When creating packages, you are able to select one or more of the item's rates on the package.
- Both the online exhibitor store and the Booking Portal support multi-rate inventory items. They will display a separate item card for each available item rate.
- Because of the new fields, your reports and templates will need to be updated if you wish to include those fields. Please contact us with the name of the reports/templates, which fields to add, and where the fields should be added. We expect a high volume of requests and will complete them as quickly as we can. Thank you for your patience!
For more information see:
- How do rate types, rate quantities, units, quantities, time units, and time quantities work together?
- Manage Rate Types
Accessibility
Select parts of the Elite application, including the event calendar, have been updated for greater compatibility with screen readers such as JAWS or NVDA. Updates also include improving color contrast, page labels, and navigation order of certain components.
Improved
Calendar
A new permission has been added which allows a user to view the Space Usage on events which have hidden details. Users will see which dates are load ins, load outs, event days, or other space usages, while event name and other details remain hidden. The View Hidden Event Space Usages permission is set in the Venue Access area of each role.
Events and Functions Lists
We have added additional filter options to the Events and Functions Lists:
- Business Classification
- Event Type
You are also able to filter the Function List to only show no-room functions.
Email Merge Fields
- Date and time merge fields will now display according to your account's region settings.
- If any of the merge fields are blank, a warning will display when you send the email; you can cancel or continue sending. If you continue sending, there will be no indication of where there should have been field data (the field name won't display and there won't be extra blank space).
Booking Portal
We've added some checks to various actions to prevent any disruptions in your booking operations:
- If a booking portal site does not have an active group, it cannot be activated.
- A booking portal site's default group can be inactivated. To inactivate the group, choose a different default group on the site.
- If a group is the last available group on an active site, it cannot be inactivated.
- Price schedules assigned to default groups cannot be inactivated. They also cannot have their type changed (such as changing the type from Booking Portal to Exhibitor). A different price schedule must be assigned to the default group first.
We’ve also implemented validation to prevent the use of spaces and special characters in URL specifiers, ensuring that your URLs are clean, consistent, SEO-friendly and easy to share through any medium.
Fixed
- System Admin
- When opening the System Admin > Misc section on Prime accounts, users were incorrectly landing on the Email Types tab. Users should now land on the Salutations tab when loading this section.
- Changed product name reference from "VenueOps" to "Momentus Elite" on the Idle Timeout warning prompt.
- Fixed bug causing a console error to appear when Idle Settings were removed.
- The warning prompt in the Idle Settings area was incorrectly indicating that an 8 hour default would apply if the Idle Settings are disabled. This now shows the correct 16 hour timeout.
- Users should no longer be forced to log out after disabling Idle Settings.
- Email Merge Fields
- When sending emails, the recipient field search results will now include all contacts even if they have the same email address.
- When sending an email, contacts without emails will no longer populate in the recipients field since there is no email to send to.
- Booking Portal
- The Booking portal was allowing items to remain in the cart despite removing the associated room booking. When removing a room booking, the corresponding items will now also be removed from the cart.
- Fixed issue with Booking Portal that was causing issues with how start and end times display.
- On the Booking Portal Confirm and Pay screen, the user now has an Option to remove items that were added to the cart without having to navigate back to the Item Order screen.
- Fixed issue with Booking Portal that was causing Service Times to format incorrectly on entry.
- Miscellaneous
- The task template trigger "After Event Created" was incorrectly calculating time based on account Start of Day time. This should now calculate based on the Start Time of the event where the task template is applied.
- When configuring a new account with Momentus Payments, the Configure Momentus Payments slider was incorrectly displaying an email placeholder.
Preview the October 2024 update!