The Momentus Community is your space to connect with other event and venue professionals, exchange ideas, and stay up to date with what’s new at Momentus.
What is the Momentus Community?
The Community is an online hub built exclusively for Momentus customers. It’s designed to give you a place to:
- ✅ Learn from your peers — discover insights, tips, and real-world best practices
- ✅ Stay informed — see the latest product updates, upcoming events, and Momentus news
- ✅ Share your voice — contribute your ideas, ask questions, and celebrate wins
- ✅ Have fun — participate in missions and challenges (yes, there’s swag!)
Community Access
The Momentus Community is accessible to licensed users of a Momentus Enterprise or Elite production account.
Licensed users are auto-provisioned in Entra/Momentus Access within 24-48 hours of being added to the Momentus production account, which provides access to the Momentus Community and Learning Center.
Signing In with Momentus Access
The Momentus Community uses Momentus Access for login.
Momentus Access is your single login for the Momentus Community and the Momentus Learning Center.
If you have never signed in to the Community or Learning Center, you can follow these steps to activate your Momentus Access/Entra account for both:
- Visit https://momentus.joinzealot.com
- Enter your Momentus user email address
- Click "Forgot Password"
- Click the method for which you would like to receive your identification code: email or text
5. Complete the steps to create a new password.
Important: Once your Momentus Access account is activated, you can use the same login for the Learning Center and the Momentus Community.
If you have any trouble logging in, please email community@gomomentus.com.
Create Your Community Profile
After signing in for the first time, you will be prompted to complete your profile. Enter your first and last name and your professional title.
A brief set of visuals will then appear to help introduce you to the community. Once you’re in, be sure to save the site as a favorite on your toolbar!
*If you are not prompted to complete your profile, try refreshing the page.
Start Here - Join Your Product Forums
The most valuable part of this community is learning from each other! Be sure to complete these two steps to add the right forums to your space:
Step 1: Join Product News & Peer Q+A Forums
Use this forum to tap into the collective knowledge of your Enterprise peers. Ask and answer questions about workflows, use cases, or even broader event industry topics. Plus, stay up-to-date on all Enterprise news and educational resources. Click here to join.
Step 2: Join Vertical Discussion Forums
Connect and network with other Enterprise users from your same or similar vertical. Ask and answer questions unique to your sector. Share best practices, insights, and experiences with peers who face similar challenges and opportunities. Click here to join.
What can I do in the Community?
- Start or join a discussion in topic-based forums
- Ask questions and crowdsource solutions from peers
- Explore the events calendar and register for upcoming sessions
- Read product announcements directly from Momentus
- Take part in missions and earn points towards rewards (yes, there’s swag!)
Community Guidelines
To keep the Community welcoming and valuable for everyone:
- Be respectful and professional in your posts
- Keep discussions on-topic and helpful
- Avoid sharing sensitive account information
- Use the proper support channels
Support vs. Community
The Community is a place for peer-to-peer conversations and shared learning. For technical troubleshooting or account-specific questions, please use the Help Center to submit a support ticket.
FAQ
Q: Where do I go if I’m having trouble signing in or have a community-related question?
A: Please email us at community@gomomentus.com.
Q: How do I get started in the community?
A: Sign in, introduce yourself in the Meet & Greet thread, explore topics of interest, and join conversations! This is your space to connect, share, and learn with peers. Don’t forget to complete the first two missions to unlock product-specific discussion spaces.
Q: What are missions?
A: Missions are fun challenges you can complete to engage in the community, sign up for opportunities, share your expertise, or learn something new. Completing missions earns you points.
Q: What can I do with points?
A: Points help you climb the leaderboard and unlock recognition. Keep an eye out—more rewards and recognition opportunities are coming soon.
Q: My organization has strict guidelines about rewards. Can I still participate?
A: Participation in missions, points, and rewards is completely optional and voluntary. If your organization has restrictions, we encourage you to review your internal guidelines before redeeming or accepting any rewards. You’re welcome to still take part in community discussions, learning, and activities without redeeming rewards.
Q: What does it mean to “opt in” to the Beta Program or Product Research?
A: By opting in to our Beta or Research Programs, you’re letting us know you’re interested in being considered for future opportunities. Each beta or research project has its own set of criteria, so while opting in doesn’t guarantee participation, it ensures your name is on the list when the product team is looking for the best fit.
When a new beta or research project comes up, we’ll reach out to those on the list who match the criteria with more details. At that point, you can decide if you’d like to participate. If you do, you’ll earn additional points for your involvement.
So in short: opting in = raising your hand to be considered, not a guaranteed spot.
Need help?
If you have questions about accessing or using the Community, please contact community@gomomentus.com