Instead of completely deleting credits, they are marked Void in Momentus Elite. This allows you to keep a historical record of them, which also works well with the activity log. This article shows you how to un-void a credit.
When you un-void a credit, it will not be re-allocated to invoices if it was allocated before it was marked void.
To un-void a credit:
- Go to the payments section on either:
- Account details page Financials.
- Event details page Financials Payments.
- Account details page Financials.
- Click the visibility_off icon to show void credits.
- Click the credit you want to un-void to open its details slider.
- Click the more_vert menu icon.
- Click Un-Void.
Your credit is no longer void.
