We want to know how to best support our customers! To accomplish this goal, we are launching a new ticket survey on September 8. This survey is sent whenever a ticket is solved. The survey is quick and easy to do; it takes just four clicks to complete, and will provide valuable insight into how we can improve.
Please note, you may need to allow blocked content to see the survey correctly the first time you receive the email. Some notes:
- The email will be from email@example.com
- The subject will be How did everything go?
- It look like the image below (once you've unblocked content)
After we solve an issue, be on the lookout for an email and give us a rating. We look forward to hearing from you!